Your browsing and purchasing activities constitute a clear service agreement with us. Therefore, you shall be bound by these Terms of Service, as well as supplementary policies that we reference via hyperlinks. Furthermore, these terms apply to all visitors, customers, and content contributors without exception.

Please read these terms carefully prior to using the website. In short, any access or use of site content signifies your full acceptance of this agreement. Naturally, you may not use the website if you disagree with any provisions. Additionally, we will govern all newly added functions under these same terms. We reserve the right to revise terms without prior notice. Therefore, your continued use of the website constitutes acceptance of updated clauses.

SECTION 1 – ONLINE STORE TERMS

First, you confirm that you have reached the legal age of majority in your place of residence. Consequently, you shall not utilize our products and services for illegal activities, and you must comply with local laws and copyright regulations. Furthermore, you are strictly prohibited from spreading viruses, worms, or any destructive program codes. Any violation will result in the immediate suspension of your access rights.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to any user with legitimate reasons at any time. However, you need to understand that public content you submit may be transmitted unencrypted to meet network technical requirements. Meanwhile, we fully encrypt all payment information to ensure maximum security. Finally, no one may copy, resell, or exploit website resources for commercial purposes without our explicit written authorization. For your convenience, headings in this agreement are for reference only and carry no legal binding force.

SECTION 3 – INFORMATION ACCURACY / TIMELINESS

We do not warrant that all website information is completely accurate and up-to-date. Therefore, product images, descriptions, and prices are provided for reference only. Because minor handmade imperfections and color differences are inherent characteristics of ceramic crafts, you should not regard them as quality defects. Moreover, we may adjust website content at any time without advance notice. Consequently, users take full responsibility for checking page updates regularly.

SECTION 4 – SERVICE / PRICE MODIFICATION

Product prices and promotional policies are subject to change without prior notice. Similarly, we reserve the right to modify, suspend, or terminate partial or all services. Therefore, we shall not be held liable for losses arising from service adjustments or price changes.

SECTION 5 – PRODUCTS / SERVICES

We ship all items as handmade high-temperature ceramics directly from Jingdezhen, China. However, some products are available in limited quantities and we sell them exclusively online. Furthermore, we handle all returns and exchanges in accordance with our official refund policy. We always strive to present the actual appearance of products. Nevertheless, color discrepancies caused by different display devices do not count as quality issues. Thus, we may restrict sales regions and quantities, and discontinue product sales at our discretion. Any transaction violating local laws shall be deemed invalid. In addition, we do not guarantee that products will fully satisfy personal subjective expectations.

SECTION 6 – BILLING / ACCOUNT INFORMATION

We reserve the right to review, limit, or cancel abnormal orders including bulk purchases and resale orders. Consequently, we will notify users through reserved contact details once order adjustments take place. Therefore, you must submit truthful, complete billing and shipping information, and update relevant data timely. Please refer to our refund policy for detailed after-sales rules.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

The website may provide access to uncontrollable third-party tools. However, we offer such tools on an “as-is” basis without any warranty. Therefore, you use third-party services at your own risk and shall comply with their respective terms. Newly launched site functions shall also comply with this agreement.

SECTION 8 – THIRD-PARTY LINKS

The website may contain external links. Because we have no affiliation with linked third-party platforms, we assume no responsibility for their content authenticity and transaction risks. Consequently, you must resolve all disputes related to third-party services directly with the corresponding service provider.

SECTION 9 – USER COMMENTS / SUBMISSIONS

You grant us free and unrestricted rights to edit, publish, and distribute all submitted comments and feedback. Meanwhile, we reserve the right to remove inappropriate content. Therefore, users take full responsibility for their published content, which must not infringe legal rights or contain harmful elements.

SECTION 10 – PERSONAL INFORMATION

Our Privacy Policy governs the collection and usage of personal data. Therefore, please visit the privacy page for detailed regulations.

SECTION 11 – ERRORS / OMISSIONS

Typographical errors and data discrepancies may occur occasionally. Consequently, we may correct mistakes and cancel abnormal orders without prior notice. We are not obligated to actively update all information unless required by law.

SECTION 12 – PROHIBITED USES

Users are forbidden from engaging in illegal acts, information fraud, web crawling, harassment, virus distribution, and security circumvention. Consequently, we will permanently revoke website access for violators.

SECTION 13 – WARRANTY DISCLAIMER / LIABILITY LIMITATION

We do not guarantee uninterrupted, error-free, and fully secure service operation. Therefore, we provide all products and services on an available basis. Within legal boundaries, we shall not be held liable for indirect losses, profit losses, and consequential damages incurred from website usage.

SECTION 14 – INDEMNIFICATION

You shall compensate for all losses, legal expenses, and claims incurred by our brand due to your breach of terms or laws. Consequently, you agree to hold us harmless from relevant disputes.

SECTION 15 – SEVERABILITY

If any single clause is ruled invalid, the remaining provisions shall remain fully enforceable nonetheless.

SECTION 16 – TERMINATION

Rights and obligations established prior to termination shall remain valid. Therefore, you may terminate the agreement by ceasing website use. Alternatively, we may suspend your service access immediately once any violation is confirmed.

SECTION 17 – ENTIRE AGREEMENT

These terms together with official site policies constitute the complete agreement between both parties, superseding all previous oral and written arrangements. Furthermore, we shall not rule ambiguous interpretations in favor of the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and all related transactions are subject to the jurisdiction of United States law.

SECTION 19 – TERMS UPDATE

We reserve the right to revise these Terms of Service at any time. Consequently, continued website access after updates indicates acceptance of revised provisions.

SECTION 20 – CONTACT INFORMATION

For inquiries regarding these Terms of Service, please contact us via our official website: https://konghecraft.com

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